Terms of Service
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Terms of Service for May Funeral Services
1. Acceptance of Terms:
- By using May Funeral Services, you agree to comply with and be bound by these terms and conditions.
2. Funeral Service Plans:
- May Funeral Services offers three distinct plans (Purple Ribbon – Plan A, Blue Ribbon – Plan B, Green Ribbon – Plan C) each including specific funeral services and related items.
- Clients may choose a plan based on their preferences and needs.
3. Pricing and Payments:
- Prices for funeral plans are clearly outlined, and clients agree to the specified payment terms.
- Failure to make payments may result in the suspension of services.
4. Privacy and Confidentiality:
- May Funeral Services is committed to maintaining the privacy and confidentiality of personal information collected during interactions.
- Confidentiality extends to all funeral arrangements and related details.
5. Booking and Cancellations:
- Funeral service bookings are confirmed upon receipt of the required information and payment.
- Cancellation policies, including refund conditions, are clearly communicated and agreed upon.
6. Conduct and Professionalism:
- Clients are expected to conduct themselves respectfully during all interactions with May Funeral Services staff and affiliates.
- May Funeral Services commits to providing services with the utmost professionalism and sensitivity.
7. Website Use:
- Users agree to use the May Funeral Services website in accordance with applicable laws and regulations.
- Unauthorized use or tampering with the website is strictly prohibited.
8. Modification of Services:
- May Funeral Services reserves the right to modify, suspend, or discontinue any aspect of the funeral services provided.
- Clients will be notified in advance of any significant changes.
9. Limitation of Liability:
- May Funeral Services is not liable for any indirect, incidental, special, consequential, or punitive damages.
- The total liability of May Funeral Services is limited to the amount paid by the client for the specific service.
10. Governing Law: – These terms and conditions are governed by and construed in accordance with the laws of South Africa.
11. Termination of Services: – May Funeral Services reserves the right to terminate services if clients violate the terms of service or engage in any inappropriate behavior.
12. Customer Satisfaction: – May Funeral Services is committed to addressing customer concerns promptly and efficiently. – Clients are encouraged to communicate any issues to the provided contact information.
13. Amendments to Terms: – May Funeral Services may update or modify these terms at any time. Clients will be notified of changes.
14. Contact Information: – For any inquiries or concerns regarding the terms of service, please contact us at info@mayfunerals.co.za or through the provided phone numbers.
Effective Date: 1 February 2024
These terms of service are designed to be clear and understandable. If you have any questions or concerns, please reach out to us.